Domestic orders are shipped UPS Ground in the contiguous United States will be charged a flat shipping rate $12.95 per order for UPS Ground.

Most orders will arrive in about 7 to 10 business days.

Sorry, at this time we do not ship internationally.

Sorry, we ship all of our order via UPS and they do not ship to PO Boxes or APO/FPO addresses.

Absolutely! If you are not satisfied with your order, please contact us at admin@hotsexyheels.com within 7 days for instructions on returning your items.

All sales on clearance items are final and cannot be returned or exchanged.

Merchandise must be returned in the condition you received it, complete with all original packaging. All returned items must be unworn, non-scuffed, and in resalable condition. Do not write, mark, or tape the original shoe box in any way.

Customer must ship return items within 10 days after delivery.

On all returns and exchanges, the customer is responsible for all shipping charges.

All refunds are subject to a 15% handling and restocking fee.

Shipping costs are not refundable.